What's going on

Incident Report for Prezi.com

Resolved

All systems go!

Posted Dec 09, 2021 - 10:11 UTC

Monitoring

Everything looks good now, but we’re monitoring just in case.

Posted Dec 08, 2021 - 08:27 UTC

Update

We are continuing to work on a fix for this issue.

Posted Dec 08, 2021 - 08:26 UTC

Update

Our infrastructure provider is experiencing issues, but we are working towards a resolution

Posted Dec 07, 2021 - 21:21 UTC

Update

Our infrastructure provider is experiencing issues, but we are working towards a resolution

Posted Dec 07, 2021 - 17:49 UTC

Update

Our infrastructure provider experiences issues, but we are working towards a resolution

Posted Dec 07, 2021 - 17:46 UTC

Update

We are continuing to work on a fix for this issue.

Posted Dec 07, 2021 - 17:36 UTC

Update

We are continuing to work on a fix for this issue.

Posted Dec 07, 2021 - 17:34 UTC

Identified

Our infrastructure provider experiences issues, but we are working towards a resolution

Posted Dec 07, 2021 - 17:34 UTC

Update

We are continuing to investigate this issue.

Posted Dec 07, 2021 - 15:56 UTC

Investigating

We’re investigating a potential problem.

Posted Dec 07, 2021 - 15:55 UTC

This incident affected: Prezi Present (Online presenting, Online creation & editing, Online collaboration, Live Prezi, Desktop cloud sync, Account management, Analytics), Prezi Video (Online creation & editing, Video conferencing & live sharing, Video download, Desktop cloud sync, Account management), and Prezi Design (Online creation & editing, Online collaboration, Account management).